Vulnerability Disclosure Policy and Security Update Support Period

Security Advisory

Vulnerability Response

Safeguarding against security issues is a top priority for us, and we welcome anyone with a security background to report potential security vulnerabilities to help us improve the security of our products and services.

Vulnerability Response and Disclosure Process

  1. Receive: Monitor and promptly assign received vulnerabilities.
  2. Verify: Verify the vulnerability and confirm the exploitability and impact.
  3. Develop Solution: Provide effective solutions or risk remediation measures.
  4. Confirm Scope: Investigate and confirm the scope of affected products.
  5. Release Security Advisory: Review and publish the security advisory (SA) for the vulnerability.

Report Vulnerabilities

Please report any security vulnerabilities via email to: nvc@ahnvccn.com

Important Note

Although we encourage the investigation of potential security breaches, we cannot tolerate any activity that may interfere with legitimate users or violate applicable regulations. The following activities are prohibited:

  • Modification or destruction of data
  • Service disruption or degradation, such as DoS
  • Disclosure of personal, proprietary, or financial information

Response Time

We’ll respond within 3 working days to any vulnerabilities you submit. (Actual response time may vary depending on risk level and complexity.)

Vulnerability Disclosure Instructions

When an external party discovers or is concerned about a potential vulnerability but we have not yet fully confirmed it, we will disclose basic information and investigation status via email.

Vulnerability details shall remain confidential until Anhui New Vision Cloud Technology Co., Ltd. releases the formal security advisory.

Once confirmed and fixed, updated firmware and a change log will be released.

Product Support Policy

We strive to provide continuous security updates, including patches, vulnerability fixes, and improvements.

Security updates are generally maintained for at least two years from product launch, subject to product-specific timelines.

We will regularly publish and update Anhui New Vision Cloud Technology Co., Ltd. product security information on this page.

Product TypeProduct NameModelProduct Release DateUpdate date
Kids Watch PlusKids Watch PlusTAR-WB0109/4/2026 
 Pawphone PawphoneSNP-WB01 07/6/2026 

Vulnerability Repair Record

CVEProductDescriptionVulnerability LevelResearcherPublished DateLast Modified
       

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